This section explains how to set up standard and admin users for administering visa holders, and how to edit or deactivate a user.
Adding and Editing users in vSure
1. Users
2. Active Users Tab | Add User
3. Complete the details:
- Email address: must be valid - an email will be sent to this address before verifying the account;
- First Name;
- Last Name;
- Position;
- User Type:
- Admin: has access to all account and user set-ups and all features of vSure;
- User: has limited access, including the ability to add/manage visa holders, receive scheduled reports and manage settings of account.
- Expiry Date: can be used for temporary staff or management of staff access over time;
- External ID: can be used for integration purposes
4. Select Save
On save:
- A user is added to the "Inactives" tab;
- The user is emailed a verification to: click on a link; create a password; set up there Multi-factor Authentication (MFA) and login for the first time;
Once the user has clicked on the verification link, created password and logged in, they will move automatically to the "Active" users tab.
How to Edit or Deactivate a user.
1. Users
2. Active Users Tab | Select the User
You will then have the ability to edit any fields, reset MFA or deactivate the user
